Access Restrictions and Scalability

 

There are several exiting changes in the upcoming release of Spokeware.

Spokeware always had access restrictions on the individual device level. If you want to employee access controls you can restrict access to only authorized devices and only an Admin can authorize a device in the field.

This feature always allowed for fast deployment of devices and being able to replace devices in a pinch in the case of a hardware failure.

In the upcoming release of Spokeware we add another layer of access restrictions based on IP addresses. Now, a client can decide to limit access by authorizing individual devices, or to limit access based on IP address or to enforce both types of restrictions.

This allows clients the most flexibility in configuring access to Spokeware. Configuring IP address restrictions is done by our staff so contact your support representative if you want to deploy this feature.

Separately our technical team has been working hard on integrating the Spokeware platform with the Amazon Web Services (AWS) platform. AWS was the forerunner in the cloud computing arena, years before other companies even realized what cloud computing is. Today, the AWS platform offers the most scalable, robust, mature and reliable cloud computing platform out there.

By integrating with the AWS platform Spokeware servers can now have the option to dynamically scale up and down as load changes. Allowing us to continue to offer a robust and responsive customer experience by automatically deploying more servers when needed.

Another integration point is the ability to use AWS’s cloud based Databases for storing some of our data. The AWS cloud database is replicated and distributed which means that it is resilient to hardware failures, something all systems are susceptible to. In a traditional system a hardware failure would dictate rebuilding the hardware and restoring data from backups. With the AWS cloud database the data is replicated in real-time so recovery happens in real-time without any noticeable effects to the end user.

The robust security architecture employed by AWS makes it extremely secure adding another advantage to their offering.

We started with offloading a very small amount of our data to the AWS cloud. Our objective is to leverage the AWS platform where it makes most sense while utilizing our current data centers to the fullest where it makes the most sense.

“I am really impressed with Spokeware’s balancing act of leveraging the robust AWS platform for items that benefit from distributed, replicated architecture while maintaining the core of their offerings on their existing proven platform” – CEO of Coffee Computing Corp.

The aforementioned updates will be rolled out over the next week as we perform a staged roll out across our servers.